Ismail Ali Yusuf

Education Information

• Master in Management at UUM(2019).
• BSc Business Administration at SIMAD University(2012).

Research Area

• Management
• Leadership

Courses

1. Principles of Management
2. Quantitative Analysis for Management
3. Introduction to Business
4. Study Skills
5. Organizational Behavior
6. Quantitative Analysis in Decision Making

Publication & Works

Publication 1

• Title: Customer Service And Organizational Growth Of Service Enterprise In Somalia
• Date: 2013

http://erint.savap.org.pk/PDF/Vol.2(2)/ERInt.2013(2.2-10).pdf

Publication 2

• Title: Determinants of entrepreneurship intention among undergraduate business students in Somalia
• Date: 2022

Topics Supervised

• 2024

1. The impact of total quality Management on customer satisfaction in the Telecommunication Industry Mogadishu Somalia
2. the impact of Brand Image on Customer satisfaction in Telecommunication industry firms in Mogadishu Somalia
3. The Impact of Leadership Style on Employee Performance in Mogadishu Somalia
4. Entrepreneurial Leadership and the performance in higher education: The mediating role of knowledge sharing, knowledge quality Entrepreneurial ecosystem
5. The impact of trust , service quality and perceived value on Customer Satisfaction on telecommunication in Mogadishu
6. Impact of brand image on customer loyalty
7. The impact of employee discipline on organizational performance

• 2023

1. Balance Scorecard and Employee Wellbeing: Private Universities
2. The effect of Cost leadership orientation on performance of small business in Mogadishu

• 2022

1. Factors Affecting Customer Loyalty In Commercial Banks In Mogadishu
2. The Effect Of Recruitment And Selection On Organizational Performance  Selected Private Banks In Mogadishu Somalia
3. The Effect Of Change Management On Organizational Performance In Selected Manufacturing Companies

• 2021

1. Employee Diversity and Organizational Performance
2. The Effect of Employee Motivation on Islamic Banks in Mogadishu
3. New Product Development and its Impact on Profitability of Banking Industry in Mogadishu

International Researcher IDS